How To Conquer Your Fears And Thrive On Change
October 25th, 2007 by Galba Bright“You won’t skid if you stay in a rut.”
Quotation by Kin Hubbard:
This is the third article in the Thriving on Change series.
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F.E.A.R. - False Evidence Appearing Real
It’s July 2006 and a team of promising young managers in the hotel sector in Jamaica were deeply downcast. Their highly popular General Manager (we’ll call him Jack) had been transferred to another hotel property.
“Yet another shake up”
they groaned.
They felt uncertain and nervous. Jack was their fourth General Manager in the last twelve months. He was far and away the best that they’d worked with. They felt comfortable with him.
He understood them and they were very loyal to him.
Questions swirled in their heads:
1. Who will be our next manager?
2. How will he deal with me?
3. Will I lose my job?
The hotel’s Training Manager recognised that the team needed help. She asked me to design a 2 day emotional intelligence Learning Programme.
We helped the learners to understand their strengths and weaknesses. We also encouraged them to discuss their dreams. They found ways to work together and they learned from each other.
Towards the end of the first day of the programme, there was a major breakthrough. One of the learners pointed out “the elephant in the room,” the fundamental challenge that the team was facing.
They were scared of the change. Many team members were frozen by fear.
The learners began to openly discuss their concerns.
Once they’d acknowledged their fears, they were able to take action and work out practical ways to thrive on change. They began to work in a more mature way. The group was transformed into a productive and adaptable team.
Now, they have to focus on making these improvements “stick.”
Viktor Frankyl argued that each of us is responsible for, and must fulfil the potential meaning of his or her life.
When fear overwhelms you at work, you tend to blame others for your situation.
The managers in the story recognised their strengths and weaknesses as individuals and as a team. They grew in confidence and became more resilient.
2 Questions For You
1. Is there a fear that you must confront if you’re going to thrive on change?
2. What one thing would you do at work today if you knew you couldn’t possibly fail?
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Posted in Emotional Intelligence 2.0, Emotional Intelligence, Blog, Managing Yourself |
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