My Emotional Intelligence Story
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To learn more about me, read these articles
5 Things That You Didn’t Know About Me
3 Things That I Love About Montego Bay
Contact me
Telephone (876) 940 4072
Fax (876) 979 3634
Skype ID galbabright
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Q1: How did you become interested in personal development?
A: I have always had a passion for understanding how I and other people change. In the late 1980s, I attended a Senior Management Development Programme and felt so empowered that I vowed to one day have a business where I could give other people a similar transformational experience.
In 1988 I wrote my first of three books about public sector housing. “Just Homes?” analysed the impact of the 1988 Housing Act on disadvantaged communities. I founded my management consultancy in London in 1992.
Q2: How has your consultancy career evolved?
England
Between 1992 and 1996 I provided consultancy services to public sector organisations in England. I wrote two more books during that period. “Caring for Diversity” was a research study of the housing needs of older black and ethnic minority people. The final book “Managing Housing Association Staff” was a human resource development and good governance guide for committee members.
The Caribbean
Since 1997 I have helped private and public sector clients in the Caribbean to successfully manage and implement their organisational change projects.
Change Management In Jamaica
Between 1998 and 2001 I worked as Change Management Expert to the Government of Jamaica and led a project that streamlined the island’s business approval processes. As we made progress in the project, I realised that I was using my emerging understanding of Emotional Intelligence to achieve some beneficial results that surprised many people.
At the time, the veteran Jamaica Gleaner columnist, Morris Cargill, gave me the following advice.
“I have never heard of Mr. Galba Bright. Obviously I should have, for Mr Galba Bright is a very important man. He has been appointed as a consultant to the Minister of Industry and Investment as a cutter of Red Tape…If Mr. Galba Bright is determined to cut red tape, and to defy bureaucracy, he will have to learn to live dangerously. I would not like to take the responsibility of advising him to do so. After all he can live quite happily without doing so. He and the bureaucrats can live in safety by doing nothing to upset anyone. In Jamaica, why should one bother to live dangerously? It doesn’t really matter”.
You can read the full article here.
I was able to show the Government of Jamaica officials that they couldn’t leave the task of leading the change process to a “Change Management Expert.”
In order to promote a more realistic approach to change management, I led a team of officials that designed a training course for middle and senior managers called “Cutting The Bureacratic Red Tape.” Over 400 managers completed the course and the Government of Jamaica still delivers a version of the course today.
I was excited by these achievements and I researched all I could about Emotional Intelligence. I made a commitment to aim to live an emotionally intelligent life.
In 2001 the Jamaica Promotions Corporation engaged me to help them completely restructure their organisation. I designed cutting edge recruitment and selection processes. All the senior and middle managers was required to resign their positions and compete with outsiders for a new job in the revised organisational structure. I also coached the newly appointed managers to teach them the new system.
To be successul in this position, I was required to maintain a delicate balance between implementating the necessary changes and remaining sufficiently compassionate to minimise unnecessary friction within the organisation.
I continued to apply Emotional Intelligence principles to organisational change projects for numerous organisations including Jamaica Customs, the Government of Jamaica Public Sector Reform Unit, the Jamaican Cabinet Office and several private sector organisations.
Since 2004, I have focussed on delivering powerful results to numerous Caribbean clients by helping organisations and individuals to become more emotionally intelligent.
In late 2004, during a meeting with a client from the Western Region Health Authority in Jamaica, I did a rough drawing to show how EQ was vital to so many different business interactions. The client liked it, and hired me to deliver my first Emotional Intelligence Learning Programme.
I am a moderator for the EQ Alliance Discussion Group, a global network of people committed to helping individuals and organisations increase their Emotional Intelligence.
Q3: What Are Your Academic Qualifications?
I hold a Masters Degree in Business Administration from Henley Management College, an Honours Law Degree from Warwick University and a Postgraduate Diploma in Research and Survey Methods from North London Polytechnic.
I am a firm believer in lifelong learning and I learn a lot from coaching and facilitating other people and reading good quality blogs and books.
Q4: Where Were You Born?
I was born in Sierra Leone, West Africa and migrated to England with my parents when I was tiny.
Q5: What Are Your Hobbies?
I enjoy blogging, cooking, especially baking, listening to jazz, reggae music and spoken word radio. I am (still) a passionate supporter of West Indies cricket..
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